At Bergstrom Volkswagen of Appleton, we carry a full lineup of new Volkswagen models — from sedans like the Volkswagen Jetta and Volkswagen Arteon to SUVs such as the Volkswagen Tiguan, Volkswagen Atlas, and Volkswagen Atlas Cross Sport. We also offer Volkswagen’s electric and performance-oriented models as well. If you’re unsure which model fits your lifestyle best, we’re happy to help — just let us know what you need (cargo space, fuel efficiency, performance, etc.) and we’ll recommend the best match.

Scheduling a test drive is easy — you can visit our website and use the Schedule Test Drive form under the vehicle you’re interested in. Alternatively, you can call our sales team at 844-645-4978 and we’ll be glad to set up a time that works for you.

The best time to buy a new vehicle is as soon as you're ready! While you may want to watch for seasonal sales events and other new vehicle specials, Bergstrom Volkswagen of Appleton offers competitive pricing year-round, meaning you can focus on finding the right Volkswagen for you.

All pre-owned vehicles at our dealership undergo a thorough inspection by our factory-trained technicians. We check both mechanical and safety systems to ensure reliability and performance before the vehicle becomes available for sale. This helps us make sure each used car meets our high standards — giving you confidence and peace of mind with your purchase.

Yes — we offer Volkswagen Certified Pre-Owned vehicles, which have passed a comprehensive inspection and come with extended warranty coverage and other benefits that give added assurance beyond a typical used car.

Leasing often offers lower monthly payments compared with financing a purchase, and allows you to drive a new Volkswagen every few years — which is great if you value having the latest models and features. However, leasing typically comes with mileage limits and potential fees for excess wear or mileage. At the end of the lease, you don’t own the vehicle, so there’s no equity. Buying allows you to own the car outright, build equity, and drive how much you want without lease restrictions. However, monthly payments tend to be higher than leasing, and because you own the car, maintenance and depreciation are entirely on you. We’re happy to walk you through both options — deciding whether to lease or buy depends on your driving habits, financial goals, and how long you plan to keep the vehicle.

Yes — many of our lease agreements offer a lease-end purchase option. This gives you the flexibility to own the vehicle you’ve come to know and enjoy if you decide that buying makes sense after the lease ends. If you’d like, our finance team can provide a detailed quote when you begin the lease so you know what that option would look like upfront.

You can apply for financing right from our website — we offer a secure online credit application to start the process from home. Alternatively, you can come by our finance department in person, and our team will guide you through the application and help find the best loan options based on your situation.

Your financing rate is influenced by several factors, including your credit score, the length (term) of the loan, and the size of your down payment. A stronger credit profile and larger down payment generally result in lower interest rates and better financing terms. Our finance team will work with you to tailor the loan to your budget and help you understand how those variables come into play.

Absolutely — our online credit application lets you get pre-approved before you come in. That means you’ll know your budget ahead of time, which can make the buying process smoother and faster when you visit us.

Yes — at Bergstrom Volkswagen of Appleton, we welcome trade-ins. We’ll evaluate your current vehicle and apply its value toward your purchase of a new or pre-owned Volkswagen — helping lower your out-of-pocket cost.

We base trade-in value on several factors including the vehicle’s make, model, age, mileage, overall condition, and current market demand. Our team strives to provide a fair and competitive trade-in offer based on real-world market conditions and what we believe is a fair value for your vehicle.

Yes — scheduling service is easy. You can use our online Schedule Service feature, or call our service department directly at 844-662-0200 to set up an appointment. Whether it’s routine maintenance or more complex repairs, our factory-trained technicians are ready to help.

For new Volkswagen vehicles, we participate in the manufacturer’s VW Carefree Scheduled Maintenance plan: the first 2 years or 20,000 miles of manufacturer-recommended maintenance (as specified in the maintenance booklet) are provided at no additional cost. Beyond that, we recommend referring to your vehicle’s maintenance schedule — but bringing your vehicle in around every 6,000–10,000 miles for basic maintenance (oil changes, tire rotations, inspections) is a good practice to keep it running smoothly and avoid long-term issues.

Yes — we have a dedicated body shop and collision repair team at our dealership ready to handle any necessary repairs. Our “Body Shop Information” and “Start Your Own Estimate” options are available on our website so you can begin the process online. Whether it’s a minor dent or major collision repair, we’re equipped to bring your Volkswagen back to top condition using genuine parts and factory-trained technicians.